25 Years Providing Cleanroom Foggers for USP797 and ISO Standard 14644-3 Smoke Studies, Calibration Wafer Standards and Particle Size Standards

28 Years Providing Cleanroom Foggers for USP797 and ISO Standard 14644-3 Smoke Studies, Calibration Wafer Standards and Particle Size Standards

Contact Us for Metrology, Particle Size Standards & Smoke Study Solutions

Let's start talk with us.

We are here to assist you with any inquiries, support requests, or feedback. Contact us for smoke studies, calibration of your SSIS tools and wafer inspection systems, particle size standards and Smoke Studies Foggers.

Location

2550 South County Road 100, Alamosa, CO 81101

Customer Support

720-635-3931, 818-292-5668, 818-292-5668

We're Here to Help

Frequently Asked Questions

Find answers to common questions about our response times and customer support. Learn what to expect when you reach out to Cleanroom Metrology LLC.

What is the typical response time for customer inquiries?

We typically respond same day, Monday through Friday, 8 AM to 5 PM MST.

How can I contact customer support?

You can reach our customer support team via email at [email protected] 

We are available Monday through Friday, from 8 AM to 5 PM EST.

What information should I provide when contacting support?

To help us assist you more effectively, please provide your order number, a detailed description of your issue or question, and any relevant documentation or images.

Do you offer technical support for your products?

Yes, our technical support team is available to assist you with any questions or issues related to our products. We offer expert guidance to ensure you get the most out of our solutions.

While resolution times can vary depending on the complexity of the issue, we aim to resolve most support tickets within 48 hours. We will keep you informed throughout the process.

Absolutely! We offer product video demonstrations of our cleanroom foggers. Wafer Standards and particle size standards are discussed with your technical questions.

What should I do if I need urgent support outside business hours?

If you require urgent support outside of our regular business hours, please email us at [email protected] with ‘URGENT’ in the subject line. We will do our best to respond as quickly as possible.

We value your feedback and encourage you to share your thoughts with us. Please email your feedback to [email protected]. Your input helps us improve our offerings and better serve you.

Yes, we offer a comprehensive knowledge base on our website, including FAQs, user manuals, and troubleshooting guides. Visit our Support section to access these resources.