KLA-Tencor Surfscan Parts Contract – 6100, 6200 and 6400 Series

KLA-Tencor Surfscan Parts Contract for 6100, 6200 and 6400 series wafer inspection tools: 100% coverage on all parts, with new upgraded or refurbished parts, a universal service tool kit, one NIST-traceable calibration wafer standard, senior-level tech support and shipping both ways. Argon laser and puck replacement is limited to one per year, as needed due to failure. Choose parts only, or parts, labor and travel. Two-year contracts add the Surfscan CPU computer upgrade and your choice of an annual PM with calibration or a repair service call. Billable quarterly, monthly or by credit card; additional systems qualify for multi-system pricing. Customer damage is not covered, and a remote or onsite system audit is required before acceptance.

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Description

Annual parts coverage for Surfscan 6100, 6200 and 6400 series tools

ContractAnnual parts contract for KLA-Tencor Surfscan wafer inspection tools
ModelsSurfscan 6100, 6200 and 6400 series
Coverage100% of all parts*, supplied as new upgraded or refurbished parts
IncludedUniversal service tool kit; one NIST-traceable calibration wafer standard
SupportSenior-level tech support
ShippingBoth ways, saver service
PlansParts only; or parts, labor and travel
2-Year ContractsAdd the Surfscan CPU computer upgrade and a choice of annual PM with calibration or a repair service call
BillingQuarterly, monthly or credit card
Multiple SystemsMulti-system pricing available
ExclusionsCustomer damage not covered
RequirementSystem audit (remote or onsite) before contract acceptance

 

*Argon laser and puck replacement is limited to one per year, as needed due to failure.

A failed board or laser on a legacy Surfscan can be expensive to source and slow to replace, and unplanned parts spending is hard to budget. The Surfscan parts contract turns that risk into a fixed annual cost: covered parts are shipped to you, with senior-level tech support to diagnose the fault and shipping paid both ways.

What does the Surfscan parts contract cover, and what is excluded?

Covered: 100% of parts on the contracted tool, supplied as new upgraded or refurbished parts. Argon laser and puck replacement is included once per year when needed due to failure. Every contract includes a universal service tool kit and one NIST-traceable calibration wafer standard.

Plans: choose parts only if your technicians do the repairs, or parts, labor and travel if you want our engineers to handle the service visit.

Not covered: customer damage. A remote or onsite system audit is required before the contract is accepted, to verify the tool is operating.

One-year or two-year contract

Included1-year contract2-year contract
100% parts coverage*YesYes
Universal service tool kitYesYes
NIST-traceable calibration wafer standard11
Senior-level tech supportYesYes
Shipping both waysYesYes
Surfscan CPU computer upgradeNoYes
Annual PM with calibration, or a repair service callNoYes, your choice

 

Tool still running an argon laser? The Surfscan Solid State Laser Upgrade removes the recurring laser replacement. For tools that need more than parts, see the Surfscan Refurbishment Service. Add PSL calibration wafer standards or browse all Surfscan wafer inspection systems.

FAQs about the KLA-Tencor Surfscan Parts Contract

Which Surfscan models are covered?

Surfscan 6100, 6200 and 6400 series tools, after a remote or onsite system audit.

Is the argon laser covered?

Yes, argon laser and puck replacement is covered once per year, as needed due to failure.

What does a 2-year contract add?

The Surfscan CPU computer upgrade, plus your choice of an annual PM with calibration or a repair service call.

What is not covered?

Customer damage is not covered.

Additional information

Service type

Parts contract

Tools

Tencor Surfscan 6100, 6200, 6400 series

Coverage levels

Parts only; parts, labor and travel

Parts

100% coverage (argon laser and puck: 1 per year, as needed due to failure)

Two-year extras

CPU upgrade; annual PM with calibration or one repair call

Exclusions

Customer damage

Prerequisite

System audit (remote or onsite)

Billing

Quarterly, monthly or credit card

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